House, Horse & Hound
TERMS & CONDITIONS
The Horse Sitting Agreement:
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Contracts of any length welcome. From a single day to long-standing arrangements
We have a brief contract that both you and we will sign before your trip. Its purpose is to protect us both.
For example it gives us permission to be on your property while you are away, and states that you will not be liable for any injury caused to us by your horses (e.g. we can't sue you if your horse steps on our foot!). It also states that we are liable for anything due to our gross negligence (e.g. we leave a gate open, horses escape and eat neighbours crops - neighbour sue us not you), but that any other liability is your own (e.g. if horses escape due to inadequate fencing and eat neighbours' crops neighbour sues you).
Please contact us for a full copy of the "Horse Sitting Agreement".
We recommend that you have all your horses and animals insured privately.
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Cancellation Policy:
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If cancelling more than 6 weeks in advance then 10% of the total quoted cost of the service will be charged, unless another booking takes its place. Where a deposit of 25% has been paid, the remaining 15% can be used against a future booking within the next 3 months. A £10 administration cost will still be incurred.
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If cancelling less than 6 weeks in advance then 25% of the total quoted cost of the service will be charged, unless another booking takes its place. A £10 administration cost will still be incurred.
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If cancelling less than 2 weeks in advance then 50% of the total quoted cost of the service will be charged, unless another booking takes its place. A £10 administration cost will still be incurred.
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If cancelling less than 48 hours in advance then 75% of the total quoted cost of the service will be charged, unless another booking takes its place. A £10 administration cost will still be incurred.
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Bookings made between 2 and 6 weeks in advance may be cancelled within 1 week of booking without charge.
Bookings made less than 2 weeks in advance may be cancelled within 72 hours without charge.
